

Enforcement Division, Common Carriers Bureau.Informal Complaints and Public Inquiries Branch.Questions about charges on your bill imposed by the FCC, correspondence may be directed to: This government regulatory agency ensures that all forms of communications technology in use in the United States follow a standard set of guidelines. Surcharges that help the carrier defray the costs of federal, state and local regulations. The Listed Name can be different from the Bill Name. The fraudulent practice of adding unauthorized charges to a customer's phone bill.ĬTCAP (Telephone Connection Assistance Program)ĬTCAP is a program that provides discounts for telephone service to eligible customers in Connecticut who qualify for financial assistance.ĭisplay of the charges and services being used to date. There is no monthly charge to keep non-listed numbers out of the telephone directory. additional indirect costs associated with administering and complying with government programsĬharges or fees for non-directory numbers.fees paid to support government programs such as Telecommunications Relay Service and Local Number Portability,.a portion of the costs to terminate calls on other networks,.Autopayįunds are automatically debited from a bank account or charged to a credit card every month for the total amount due of your services.Ī monthly surcharge Verizon Long Distance and Verizon Enterprise Solutions are permitted to assess to defray the following: To avoid an AAF charge, customers are eligible to sign in to make payment arrangements at no charge through the My Verizon App or at. Agent Assistance Fee (AAF)Ī premium service fee that may be charged on active accounts upon a customer's request for a Verizon agent's assistance in setting up a payment arrangement. Adjustments and creditsĭetailed information on status of credits, returned checks and other adjustments applied to your account. Overview of account information, including the balance on the account for the current billing period. Also included are a description of any discounts applied to monthly statement. Additional services and equipment discountsĭescribes any extra charges included on monthly statement for items that are not included in your service package. This number can be found on the upper right portion of your bill that identifies you and your billing telephone number.
VERIZON SMALL BUSINESS GROUP SYSTEM STAMP ICO LEC CODE
Numbers, letters or alphanumeric code assigned to every customer used to identify existing service accounts. This can include account numbers, telephone numbers, mailing addresses, email addresses, etc. Reciprocal compensation: In order to transport and end telecommunication services, arrangements for reciprocal compensation must be made as needed.Account information can include any personal information that directly relates to an account.Comply to standards and policies: They must comply to the standards and policies along with setting the monitoring requirements as mentioned by the public service commission.


